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target","home-practice",{"path":486,"title":487,"group":477,"order":13,"alsoRoles":9},"\u002Fguides\u002Fparent\u002Freview-my-childs-sessions-and-notes","Review my child's sessions and notes",{"path":489,"title":490,"group":484,"order":13,"alsoRoles":9},"\u002Fguides\u002Fparent\u002Freview-my-logged-data-and-feedback","Review my logged data and feedback",{"path":492,"title":493,"group":484,"order":17,"alsoRoles":9},"\u002Fguides\u002Fparent\u002Fset-a-daily-practice-reminder","Set a daily practice reminder",{"path":495,"title":496,"group":484,"order":8,"alsoRoles":9},"\u002Fguides\u002Fparent\u002Ftrack-a-behavior-at-home","Track a behavior at home",{"path":498,"title":499,"group":477,"order":17,"alsoRoles":9},"\u002Fguides\u002Fparent\u002Fview-my-childs-authorized-hours","View my child's approved hours",{"path":501,"title":502,"group":477,"order":8,"alsoRoles":9},"\u002Fguides\u002Fparent\u002Fview-my-childs-progress","View my child's progress",{"id":504,"title":392,"alsoRoles":9,"body":505,"description":660,"extension":661,"group":9,"journey":662,"meta":663,"navigation":664,"order":83,"path":391,"seo":665,"sitemap":666,"stem":667,"__hash__":668},"guides_en\u002Fguides\u002Fgetting-started\u002Fupdate-the-mobile-app.md",{"type":506,"value":507,"toc":652},"minimark",[508,512,517,560,570,574,606,611,615,622,626,629,632,636],[509,510,511],"p",{},"New versions of the ABACare mobile app come out from time to time. Each time you open the app, it checks your version. If your version is too old to keep working, the app asks you to update before you continue. If a newer version is available, the app offers it and lets you carry on. This applies to everyone who uses the mobile app. The web app always runs the latest version, so there is nothing to update there.",[513,514,516],"h2",{"id":515},"when-an-update-is-required","When an update is required",[518,519,520,532,549],"guide-steps",{},[509,521,522,523,527,528,531],{},"Instead of your home screen, the app shows ",[524,525,526],"strong",{},"Update Required"," with the message ",[524,529,530],{},"This version of the app is no longer supported. Please update to continue."," Nothing else in the app works until you update.",[533,534,535,543,546],"ol",{},[536,537,538,539,542],"li",{},"Tap ",[524,540,541],{},"Update Now",". The App Store or Google Play opens at the ABACare app.",[536,544,545],{},"Install the update.",[536,547,548],{},"Open ABACare again.",[550,551,553],"template",{"v-slot:phone":552},"",[554,555],"guide-image",{":localized":556,":phone":556,"alt":557,"caption":558,"image":559},"true","The Update Required screen in the mobile app with the Update Now button","An update is required.","getting-started\u002Fupdate-the-mobile-app-1",[509,561,562,563,565,566,569],{},"If ",[524,564,541],{}," is greyed out and the screen says ",[524,567,568],{},"Store link not yet available. Please contact support.",", open the App Store or Google Play yourself, search for ABACare and update it from there.",[513,571,573],{"id":572},"when-an-update-is-available","When an update is available",[518,575,576,583,592,599],{},[509,577,578,579,582],{},"A window titled ",[524,580,581],{},"Update Available"," opens over the app. You can keep working and update later.",[533,584,585,589],{},[536,586,538,587,542],{},[524,588,541],{},[536,590,591],{},"Install the update, then open ABACare again.",[509,593,594,595,598],{},"To update later, tap ",[524,596,597],{},"Not Now",". The window comes back the next time you open the app.",[550,600,601],{"v-slot:phone":552},[554,602],{":localized":556,":phone":556,"alt":603,"caption":604,"image":605},"The Update Available window in the mobile app with the Update Now and Not Now buttons","A new version is available.","getting-started\u002Fupdate-the-mobile-app-2",[509,607,562,608,610],{},[524,609,541],{}," does nothing, update from the App Store or Google Play yourself.",[513,612,614],{"id":613},"check-which-version-you-have","Check which version you have",[509,616,617,618,621],{},"Tap the person icon on the home screen to open ",[524,619,620],{},"Profile",". The version number is at the bottom of the screen.",[513,623,625],{"id":624},"what-happens-next","What happens next",[509,627,628],{},"After the update, ABACare opens as usual. If it shows the sign-in screen, sign in with your email and password.",[509,630,631],{},"The app checks for updates only when it starts, not when you come back to it from the background. If you hear a new version is out, close the app completely and open it again.",[513,633,635],{"id":634},"related-guides","Related guides",[637,638,639,644,648],"ul",{},[536,640,641],{},[642,643,386],"a",{"href":385},[536,645,646],{},[642,647,395],{"href":394},[536,649,650],{},[642,651,389],{"href":388},{"title":552,"searchDepth":653,"depth":653,"links":654},2,[655,656,657,658,659],{"id":515,"depth":653,"text":516},{"id":572,"depth":653,"text":573},{"id":613,"depth":653,"text":614},{"id":624,"depth":653,"text":625},{"id":634,"depth":653,"text":635},"What to do when the ABACare mobile app says an update is required or available, and how to install it.","md","aide\u002Fupdate-the-mobile-app",{},true,{"title":392,"description":660},{"loc":391},"guides\u002Fgetting-started\u002Fupdate-the-mobile-app","uud6vP7RtgAnXD9n7HMo2ILMdyijvyQobKPsQnr545Q",1791746464765]